Tag Archives: Salesforce

Salesforce with BayCare, Cerner, Lumeris to improve health of senior population

Cerner & Salesforce
BayCare Health System, a leading not-for-profit health care system in central Florida, is leveraging advanced technologies and services from Cerner, Lumeris and Salesforce to better manage its populations.

BayCare’s overall strategy to increase access to care and improve the health status of its patients is supported by a combination of industry-leading solutions from these three organizations.

Clinicians are using population health strategies and additional capabilities to extend care beyond the exam room and improve health outcomes, inclusive of the health system’s senior patients participating in its Medicare Advantage plan.

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Pack Health won Salesforce Healthcare Experience Trailblazer Award

pack-healthpngPack Health, a leading digital health coaching platform for chronic care monitoring, has been named the winner of Salesforce’s Healthcare Experience Trailblazer Award for the success of its Health Advising program and commitment to improving the patient experience in healthcare.

Pack Health customized the Salesforce platform to develop and deliver diagnosis-specific, one-on-one coaching programs for individuals with chronic conditions. The company then integrated evidence-based content, metrics and devices into the platform to optimize and augment its human-to-human engagement model.

phfeature2With weekly coaching calls and personalized follow up, Pack Health members enjoy a better and more connected healthcare experience, and improve their health behaviors and outcomes as measured by validated Patient Reported Outcomes Measures and clinical measures.

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Salesforce named a leader in Real-Time Interaction Management

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Salesforce named a leader in Real-Time Interaction Management by independent research firm.

Salesforce [NYSE: CRM], the global leader in CRM, today announced that Salesforce was named a leader by Forrester Research in its report, The Forrester Wave™: Real-Time Interaction Management, Q1 2019.

Salesforce’s real-time interaction management capabilities are powered by the Salesforce Marketing Cloud, which enables companies to know their customers, personalize communications and engage with them across all channels in real-time.

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Marketing Cloud analyzes the real-time behaviors of customers, visualizes the customer lifecycle and allows marketers to take action in the moment with the next best communication, such as a relevant promotional offer via email or a targeted digital ad.

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