Michele Vespasiani

💊 🚑 – Up to 20 years of experience in the healthcare arena, from medical device to pharma as well as surgery facility management. I have been working for more than 12 years in multinational environment operating on Business Process Management, Process Improvement, Commercial Excellence in the sales, marketing and service area: I also assimilated how to negotiate with C level as well as operative personnel and I accordingly improved my the multicultural communication skills.

📈 📊 – I’m hardly focused on process improvement adopting the Six Sigma, PMI Business Analysis methodologies learned and applied during the years. I finalized business cases analysis in order to identify profitability index, collecting local peculiarities in the different countries within the different sales strategy.

👨‍💼 – I’m always been customer focused and identified as problem solver so to suggest and run continuous improvement projects: pure team player with also a high level of leadership, I always put the final result at the first place.

📶 💻 – I put technology and innovation as pillar of my action so to increase profitability and productivity: I have a specific knowledge as Salesforce administrator (CRM, up to 12 years of experience), SAP logics (material management, sales and distribution), experienced in system integration via ETL platforms.

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Salesforce BASECAMP Milano 2019, board members of the first official Salesforce User Group in Italy.

AUSED roundtableRoundtable speaker “The CRM, how to change the customer relationshipAused – April 2017

1456408850
Commercial Excellence Manager

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