SalesForce Einstein EinsteinHow should be possible to have your own Artificial Intelligence tool ready to help me on selling more and better? The answer is, the most famous CRM platform in the world. The more the companies are playing with Big Data the more they want to have also the predictable trends on sales, service, customers habits: this is no more the game of few, it’s now part of the value proposition of the company founded by Marc Benioff, based in San Francisco.
Basically the new capability will help users on qualifying Leads, recommend the best steps to finalize the Opportunity, identify new deals analyzing historical data coming from the different internal company sources. To be honest call SalesForce only a CRM system is becoming reductive, for what we see and what I personally experience every day, the system could be easily defined as platform in which every company, from smallest to the biggest could tailor its own solutions including “ready to go” best practice and developing vertical workflow.